Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Shanak Perfumes. By accessing or using our website, www.shanak.com.pk, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or purchasing our products.

1. Acceptance of Terms

By using our website, placing an order, or accessing any of our services, you agree to these Terms of Service and our Privacy Policy, Return & Refund Policy, and any other policies published on our website.

If you do not agree with these terms, please do not use our website.

2. Products & Services

Shanak Perfumes offers perfumes, fragrances, gift sets, and related products for sale.

We reserve the right to:

Modify or discontinue any product without prior notice.
Limit the quantity of products purchased by any customer.
Refuse or cancel orders at our discretion.

3. Pricing & Payments

All prices displayed on our website are in Pakistani Rupees (PKR).
Prices are subject to change without notice.
We reserve the right to correct any pricing errors or inaccuracies.
Orders will only be processed after successful payment confirmation or order verification for Cash on Delivery (COD).

4. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation. However, this does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order due to:

Product unavailability
Pricing errors
Suspected fraudulent activity
Incorrect customer information

5. Shipping & Delivery

We strive to deliver orders within the estimated timeframe. However, delivery times may vary due to:

Courier delays
Weather conditions
Public holidays
Circumstances beyond our control

Shanak Perfumes is not responsible for delays caused by third-party courier services.

6. Returns & Refunds

All returns and refunds are subject to our Return & Refund Policy. Please review our policy before making a purchase.

7. User Responsibilities

By using our website, you agree:

To provide accurate and complete information.
Not to misuse or interfere with the website's functionality.
Not to engage in fraudulent, unlawful, or harmful activities.

8. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, text, and designs, is the property of Shanak Perfumes and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

Shanak Perfumes shall not be liable for any indirect, incidental, special, or consequential damages arising from:

The use or inability to use our website.
Delays or interruptions in service.
Product availability issues.
Errors or inaccuracies on the website.

Our maximum liability shall not exceed the amount paid for the product purchased.

10. Product Information

We make every effort to display product descriptions and images accurately. However, actual product packaging or colors may vary slightly from the images shown on the website.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will become effective immediately upon posting on our website.